About us

Paloma turns Facebook & Instagram DMs into a storefront for individual sellers and top brands, where consumers are 2-10x more likely to buy. This is the first DM-Commerce platform, with everything you need to run an online store, no website required.

We're a fast-growing, venture-backed team, with extensive product experience in messaging, ecom, and startup software.

Read our principles

How we work

People are buying things through DMs every day around the world, but sellers have had no way to manage these sales with any of the tools you'd find in traditional commerce settings like websites and in-person. Paloma is the very first DM-commerce platform, built to help sellers manage their inventory, automate checkouts, and get order updates, all in minutes right from their phones.

What you'll do

• Uncover and evaluate impact of customer pain points and new opportunities, both in existing and new markets, through user interviews, competitive analysis, qualitative analytics, marketing data, and conversations with internal teams
• Collaborate directly with the CEO to understand business objectives, and ensure the product strategy serves the short- and long-term objectives of business
• Collaborate with design and engineering to deliver high-impact, lowest-effort solutions to the most pressing problems and opportunities
• Collaborate with marketing and customer service teams to drive product adoption, test new markets, and ensure customer success
• Drive the roadmap of our internal qualitative analytics and product dashboards to measure success and collect insights at scale
• Work with platform partners to understand, scope, deliver, and support integrations to expand to new markets and enable new functionality
• Proactively identify and implement operational improvements and enhancements

What we're looking for

Someone to join our team with 4 years of technical product management experience who is:

• Self-aware
• Able to collaborate and operate in a remote-work environment, working with cross-functional teams
• Excellent at written, asynchronous communication, and ad-hoc synchronous collaboration
• Experienced building and iterating on complex B2B SaaS applications, especially within an early stage startup
• Experienced in developing strategic product roadmaps, product vision, go-to-market strategy, and design discussions
• Experienced at analyzing data and working with data analytics platforms (ex. Mixpanel)
• Interested in learning new tools and leveraging free, open-source resources to get the job done
• Comfortable adapting rapidly as knowledge is gained from various data sources, knowing that what is true today might not be true tomorrow
• Excited to be involved in the growth of a small company

What we provide

• Annual salary of 128-136k
• An onboarding framework to make sure we're helping you succeed
• Medical, Dental and Vision coverage for you and your family, including One Medical
• Early-stage equity
• Unlimited PTO, unlimited sick days
• $50 monthly stipend for shopping via our partner experiences
• Remote work environment

Our Public Benefit

Paloma is a Public Benefit Corporation, which means that it's built into our company to give back for public good. We do that through our work with nonprofits, providing discounts and pro-bono services.

Our Benefit: Provide resources and technology that improve communication for the advancement of political, social, economic, and environmental good in society.

Shoot us a note if you’d like to chat!

Take a look at our principles first – if this sounds good, send your resume to careers@getpaloma.com and share a little bit about your relevant experience, why you’re interested in Paloma, and a link to your LinkedIn profile.