You don't need brick-and-mortar to sell one-to-one

Paloma turns Facebook Messenger into your
 highest-converting sales channel.

Help customers shop, and they'll buy from you.

Personal shopping that scales

Choose your curation method: Paloma can match directly with inventory, or have associates send matches through live chat.

Smart Match

Let Paloma dynamically match customers with the right products


Live Match

Switch customers to live chat with associates for manual curation

Learn about your audience

Capture robust customer profiles, while getting a more complete breakdown of your customers needs and preferences.

80% of customers complete Paloma experiences

Get better results

We’ve partnered with some of the best brand teams, driving 2–10x higher conversion rates from ad clicks to Messenger, as compared to ad clicks to their website.

“Paloma has opened up an entirely new sales channel for JUDY. Not only are we getting higher conversion rates, higher ROAS, and lower CPAs – we're also getting a new list-building tool that we can directly remarket with. It's a win-win.”

Nik Sharma

Founder & CEO, Sharma Brands

Paloma makes it possible

Our team of experts are here to help you launch in as little as one week.


  • Strategy
  • User Experience
  • Content
  • Setup


  • Messaging automation
  • Conversation management
  • Data management
  • Reporting


  • Customer data
  • Inventory
  • Customer support
  • Zapier